Shipping policy

Last updated: August 3, 2026

Thank you for shopping with Womio. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays) after payment has been successfully confirmed.

  • Orders placed before 5:00 PM EST (Monday–Friday) are typically processed on the same business day.

  • Orders placed after 5:00 PM EST, on weekends, or on public holidays will be processed on the next business day.

Once your order is placed, you will receive an order confirmation email. A second email containing your tracking information will be sent once your order has been shipped.

 

2. Shipping Rates and Delivery Time

We offer free standard shipping on all orders delivered within the United States.

After your order has been processed and shipped, the estimated carrier transit time is 5–8 business days.

Estimated total delivery time: 6–11 business days (including processing and transit time).

Please note that delivery estimates are not guaranteed and may vary due to weather conditions, carrier delays, holidays, high shipping volumes, or other circumstances beyond our reasonable control.

3. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

If you do not receive tracking information within 3 business days after placing your order, please contact us at support@womio.shop.

 

4. Shipping Carriers

We partner with trusted shipping carriers, including:

  • USPS

  • UPS

  • FedEx

  • Other reliable delivery partners when appropriate

The carrier used for your shipment will be confirmed in your shipping confirmation email.

 

5. Lost or Damaged Packages

Womio accepts responsibility for packages that are confirmed as lost or damaged while in transit.

If your order arrives damaged or is confirmed lost by the shipping carrier, please contact us as soon as possible at support@womio.shop with your order number and photographs (if applicable).

After reviewing your request, we will provide an appropriate resolution, which may include a replacement or refund where applicable.

 

6. Incorrect Shipping Address

Please ensure that your shipping address is accurate before completing your purchase.

If you notice an error after placing your order, contact us immediately. We will make reasonable efforts to update the shipping address before your order is dispatched.

Womio cannot be responsible for orders delivered to an incorrect address provided by the customer after shipment has been processed.

 

7. Shipping Destination

At this time, Womio ships within the United States only.

We currently do not offer international shipping.

 

8. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Business Name: Womio

Email: support@womio.shop

Phone: +1 (252) 588-4306

Business Hours: Monday–Friday, 9:00 AM–6:00 PM EST

Live Chat: Available 24/7

Business Address: 402 Carteret Ave, Beaufort, NC 28516, United States